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  • Is the product look same as it looks on the website of aayna.store
    Yes, the products and fabrics are absolutely the same as it is shown on the website. We endeavor to make sure that we show the exact product on our website. However, some variations will be there due to light and device.
  • Do you have a physical store?
    Both a physical store and an online store are available to us. Nevertheless, the product can be viewed before buying if someone wishes to do so. Surat, Gujarat, India, is where the company is based.
  • Do sarees have the blouse pieces included?
    The blouse is included in all sarees from Aayna Store.
  • What is the dimension of a saree?
    Saree length is 5.5 meters (excluding the blouse piece) and width is 1.14 meters. A few sarees may have different measurements due to their fabrics.
  • How long will the delivery take?
    It's really quick! We strive to deliver all our orders / products in the fastest time possible. Depending upon your address, the delivery time may vary between 2 - 9 working days.
  • How can I track my order?
    You can track your order as soon as it is shipped out. To know the status of your item real time, just tap on the tracking link in the email sent to you.
  • Can I cancel my order?
    Yes! You can cancel an order as long as we havent packed it for you. As soon as the order is cancelled, we refund the entire amount paid for the order.
  • How do I return my product?
    Super easy!. Please login with your credentials and visit the My Account section. Select the order you want to return and click on “Return/Exchange” and follow the instructions on this page to obtain a Return ID.
  • Do I get the shipping charges refunded in case of return?
    No.
  • Do you ship outside India?
    We provide shipping across the world.
  • In what circumstances I can return my orders?
    When the delivered product has a defect, you can raise a return request on care.aaynastore@gmail.com
  • How do I get the refund of my order? What is the process?
    Our quality team will examine the product once we receive it, and if the issues you have raised are indeed true, we will initiate the refund. Getting your money credited to your bank account will take up to 7 working days.
  • What are payment methods for international customers?
    Aayna Store provide multiple secure payment options like – Razorpay, Stripe, PayPal* and bank transfer.
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